"I'm happy when somebody comes up to me and says that something I did made them laugh. To make people laugh is rare. I feel the same way about people that make me laugh. I'm very honored when they say that."

    About This Interview

    In the half-hour solo portion of his interview, Glen Charles talks about his early years growing up near Las Vegas. He discusses the radio and television programs he enjoyed in his youth, his work in advertising, and how he started writing for television with his brother, Les Charles. 

    In the three-hour joint portion of their interview, Glen and Les Charles talk about their television writing career. They discuss selling their first script (to M*A*S*H) and breaking into staff writing at MTM Productions, where they worked as writer-producers on Phyllis and the final season of The Bob Newhart Show. They recall other writing assignments on The Mary Tyler Moore Show and The Betty White Show, and detail working with the cast and crew of the hit series, Taxi. The pair talk about both writing and producing the ABC run of Taxi (the show would run a final season on NBC) and chronicle the creation of the series Cheers (with James Burrows). They outline their roles as producers and later executive producers of the show, discuss cast changes, and recall memorable episodes from the show's eleven-year run. Gary Rutkowski conducted the interviews on December 8, 2003 in Los Angeles, CA.

    All views expressed by interviewees are theirs alone and not necessarily those of the Television Academy.
    People Talking About ...
    Thumbnail of Glen Charles

    Glen Charles on beginning to write with his brother, Les

    05:15
    Thumbnail of Glen Charles

    Glen and Les Charles on the cancellation of Taxi

    01:20
    Thumbnail of Glen Charles

    Glen and Les Charles on casting Kelsey Grammer as "Dr. Frasier Crane" on Cheers

    02:39
    Thumbnail of Glen Charles

    Glen and Les Charles on filming the series finale of Cheers

    00:37
    Thumbnail of Glen Charles

    Glen and Les Charles on Cheers' early Emmy wins

    01:02
    Thumbnail of Glen Charles

    Glen and Les Charles on their proudest career achievements

    00:47
    Play Full Interview

    Chapter 1

    On his childhood and early influences; on his Mormon upbringing; on growing up in Las Vegas

    07:18

    On his literary influences; on radio and television programs he enjoyed; on his high school and college years

    06:26

    On his first job after college and attending graduate school in Northern California; on working in advertising and recalling JFK's assassination

    08:33

    On beginning to write with his brother, Les; on getting an agent

    05:54

    Chapter 2

    [START OF JOINT INTERVIEW WITH LES CHARLES] On writing spec scripts for The Mary Tyler Moore Show and M*A*S*H; on observing the filming of the M*A*S*H episode they wrote

    10:20

    On writing for The Mary Tyler Moore Show

    05:34

    On getting hired as story editors for the MTM show Doc; on writing for Phyllis; on working with MTM's Stan Daniels and Ed. Weinberger and what they learned from the pair

    10:34

    On working for MTM in the company's early days

    01:32

    Chapter 3

    On an embarrassing anecdote about the show Phyllis; on Grant Tinker; on producing and writing for the last season of The Bob Newhart Show

    09:18

    On the series finale of The Bob Newhart Show; on working with James Burrows

    06:07

    On leaving MTM to produce Taxi; on production, writing, and the title sequence of Taxi

    13:19

    Chapter 4

    On the writing process and writers on Taxi; on casting the show and working with the actors

    16:53

    On Andy Kaufman joining the cast of Taxi; on specific episodes of Taxi

    11:15

    Chapter 5

    On dealing with the network and Standards and Practices on Taxi; on the show's cancellation

    03:06

    On creating their own production company and the early idea for Cheers; on creating the regulars on Cheers

    11:21

    On the casting process for Cheers; on their deal with NBC

    05:15

    On James Burrows' contributions to Cheers; on being their own bosses on Cheers and their initial plan for the series

    08:32

    On the physical comedy between "Sam" and "Diane"; on the writers' room on Cheers; on a typical workweek on Cheers

    04:42

    Chapter 6

    On the Cheers theme song and title design; on the show's initially poor ratings and critical success

    06:30

    On casting Kelsey Grammer as "Dr. Frasier Crane"; on Shelley Long's decision to leave Cheers and how her departure affected the show; on Kirstie Alley becoming the female lead

    05:30

    On which characters on Cheers changed the most throughout the run of the show; on favorite episodes and filming in front of a live studio audience

    04:58

    On their favorite guest stars on Cheers; on the three-part finale and the surrounding press; on the legacy of Cheers

    11:52

    Chapter 7

    On their involvement with the shows All is Forgiven and The Tortellis; on giving their blessing to Frasier; on their writing style

    05:46

    On then-current projects; on their proudest career achievements; on their mentors and how they'd like to be remembered

    04:36

    All is Forgiven

    Glen and Les Charles on their involvement with the shows All is Forgiven and The Tortellis

    01:28

    Betty White Show, The (1977-78)

    Glen and Les Charles on writing several episodes of The Betty White Show

    01:08

    Bob Newhart Show, The (1972-78)

    Glen and Les Charles on producing and writing for the last season of The Bob Newhart Show

    08:41

    Glen and Les Charles on the series finale of The Bob Newhart Show

    02:34

    Cheers

    Glen and Les Charles on the creation of Cheers, setting the show in Boston, and research for the bar setting

    04:17

    Glen and Les Charles on creating the regulars on Cheers

    05:03

    Glen and Les Charles on casting Cheers; on their deal with NBC

    05:15

    Glen and Les Charles on James Burrows' contributions to Cheers

    01:58

    Glen and Les Charles on being their own bosses on Cheers and their initial plan for the series

    01:51

    Glen and Les Charles on how "Sam" and "Diane" (Ted Danson and Shelley Long) worked together on Cheers

    01:38

    Glen and Les Charles on the writers' room on Cheers

    02:01

    Glen and Les Charles on a typical work-week on Cheers

    01:01

    Glen and Les Charles on the theme song of Cheers "Where Everybody Knows Your Name" (and how "People Like Us" was almost the theme)

    03:15

    Glen and Les Charles on Cheers' initial low ratings and how then-House speaker Tip O'Neil did a cameo

    03:16

    Glen and Les Charles on casting Kelsey Grammer as "Dr. Frasier Crane" on Cheers and the inspiration for that character -- a "Ralph Bellamy" type

    02:16

    Glen and Les Charles on Shelley Long's decision to leave Cheers and how her departure affected the show

    02:51

    Glen and Les Charles on which characters on Cheers changed the most throughout the run of the show

    02:21

    Glen and Les Charles on their favorite episodes of Cheers and multiple-part episodes; on filming in front of a live studio audience

    02:37

    Glen and Les Charles on their favorite guest stars on Cheers

    01:11

    Glen and Les Charles on letting other people take the reigns on Cheers

    01:39

    Glen and Les Charles on the three-part finale of Cheers - and writing a cameo for Bill Clinton

    01:53

    Glen and Les Charles on the series finale of Cheers

    02:35

    Glen and Les Charles on filming the series finale of Cheers

    00:37

    Glen and Les Charles on why Cheers went off the air

    00:47

    Glen and Les Charles on the legacy of Cheers

    03:08

    Glen and Les Charles on why Cheers was considered to have sophisticated writing

    01:07

    Doc

    Glen and Les Charles on getting hired as story editors for the MTM show Doc

    02:32

    Emmy Awards, The (Primetime and Daytime)

    Glen and Les Charles on Cheers' early Emmy wins

    01:02

    Fawlty Towers

    Glen and Les Charles on how the British series Fawlty Towers served as an initial inspiration for the setting of Cheers

    01:01

    Frasier

    Glen and Les Charles on giving their blessing to Frasier, a spin-off of Cheers starring Kelsey Grammer

    01:06

    M*A*S*H

    Glen and Les Charles on writing a spec script for M*A*S*H, which was the first script they sold 

    05:30

    Mary Tyler Moore Show, The

    Glen and Les Charles on how they finally got hired to write for The Mary Tyler Moore Show a whole year after submitting a spec script

    00:50

    Glen and Les Charles on the first spec script they ever wrote: for The Mary Tyler Moore Show

    02:06

    Glen and Les Charles on getting hired to write for The Mary Tyler Moore Show a whole year after submitting a spec script

    04:27

    Glen and Les Charles on writing for The Mary Tyler Moore Show

    01:07

    Phyllis

    Glen and Les Charles on writing for the MTM show Phyllis and working with MTM's Stan Daniels and Ed. Weinberger

    06:28

    Glen and Les Charles on changes made to the MTM show Phyllis

    01:34

    Glen and Les Charles on an embarrassing anecdote about the show Phyllis

    01:38

    Taxi

    Glen and Les Charles on producing Taxi

    00:30

    Glen and Les Charles on producing and head-writing for Taxi

    06:18

    Glen and Les Charles on the premise and production of Taxi

    04:56

    Glen and Les Charles on the title sequence of Taxi

    01:38

    Glen and Les Charles on a typical workweek on Taxi

    03:32

    Glen and Les Charles on the atmosphere in the writing room of Taxi

    05:34

    Glen and Les Charles on the actors and the casting process on Taxi

    10:06

    Glen and Les Charles on Andy Kaufman's peculiar deal (with Tony Clifton) on Taxi and the character "Latka Gravas"

    04:31

    Glen and Les Charles on the "Sugar Mama" episode of Taxi with Ruth Gordon

    00:56

    Glen and Les Charles on the "Going Home" episode of Taxi, for which they won an Emmy

    01:13

    Glen and Les Charles on the "Honor Thy Father" episode of Taxi, featuring Jack Gilford

    01:14

    Glen and Les Charles on their favorite Taxi episodes and why the show was cancelled

    02:08

    Glen and Les Charles on dealings with the network and Standards & Practices on Taxi

    00:58

    Tonight Show with Jay Leno, The

    Glen and Les Charles on the series finale of Cheers

    02:35

    Tortellis, The

    Glen and Les Charles on their involvement with the shows All is Forgiven and The Tortellis

    01:28

    Censorship / Standards & Practices

    Glen and Les Charles on dealings with the network and Standards & Practices on Taxi

    00:58

    Characters & Catchphrases

    Glen and Les Charles on the title character "Phyllis" on Phyllis

    01:27

    Glen and Les Charles on the character "Louie De Palma" on Taxi

    00:57

    Glen and Les Charles on the character "Alex Reiger" (played by Judd Hirsch) on Taxi

    01:34

    Glen and Les Charles on the basis of the character "Norm Peterson" on Cheers

    00:40

    Glen and Les Charles on the basis of the character "Sam Malone" on Cheers

    00:55

    Glen and Les Charles on the basis of the character "Coach" on Cheers

    00:45

    Glen and Les Charles on the basis of the character "Cliff Clavin" on Cheers

    00:53

    Glen and Les Charles on the basis of the character "Carla Tortelli" on Cheers

    00:51

    Glen and Les Charles on which characters on Cheers changed the most throughout the run of the show

    02:21

    Classic TV Series Episodes

    Glen and Les Charles on the series finale of The Bob Newhart Show

    01:58

    Creative Influences and Inspiration

    Glen Charles on being inspired by the book and movie version of From Here to Eternity; on his literary influences

    01:46

    Glen and Les Charles on their mentors

    00:54

    Criticism of TV

    Glen and Les Charles on Cheers' initial low ratings, good critical response, and then-House speaker Tip O'Neil's cameo

    03:16

    Emmy Awards

    Glen and Les Charles on Cheers' early Emmy wins

    01:02

    Historic Events and Social Change

    Glen Charles on JFK's assassination

    00:00

    JFK Assassination and Funeral

    Glen Charles on JFK's assassination

    02:00

    John F. Kennedy

    Glen Charles on JFK's assassination

    02:00

    Memorable Moments on Television

    Glen and Les Charles on the series finale of The Bob Newhart Show

    01:58

    Glen and Les Charles on the title sequence of Taxi

    01:38

    Glen and Les Charles on the series finale of Cheers

    00:37

    Pivotal Career Moments

    Glen Charles on being inspired by the book and movie version of From Here to Eternity; on his literary influences

    01:46

    Glen and Les Charles on their mentors

    00:54

    Pop Culture

    Glen and Les Charles on the title character "Phyllis" on Phyllis

    01:27

    Glen and Les Charles on the series finale of The Bob Newhart Show

    01:58

    Glen and Les Charles on the character "Louie De Palma" on Taxi

    00:57

    Glen and Les Charles on the character "Alex Reiger" (played by Judd Hirsch) on Taxi

    01:34

    Glen and Les Charles on the basis of the character "Norm Peterson" on Cheers

    00:40

    Glen and Les Charles on the basis of the character "Sam Malone" on Cheers

    00:55

    Glen and Les Charles on the basis of the character "Coach" on Cheers

    00:45

    Glen and Les Charles on the basis of the character "Cliff Clavin" on Cheers

    00:53

    Glen and Les Charles on the basis of the character "Carla Tortelli" on Cheers

    00:51

    Glen and Les Charles on the theme song of Cheers "Everyone Knows Your Name" (and how "People Like Us" was almost the theme)

    03:15

    Glen and Les Charles on which characters on Cheers changed the most throughout the run of the show

    02:21

    Television and the Presidency

    Glen Charles on JFK's assassination

    00:00

    Television Industry

    Glen and Les Charles on dealings with the network and Standards & Practices on Taxi

    00:58

    TV Theme Songs

    Glen and Les Charles on the theme song of Cheers "Everyone Knows Your Name" (and how "People Like Us" was almost the theme)

    03:15

    We Cried

    Glen and Les Charles on the series finale of Cheers

    00:37

    We Laughed

    Glen and Les Charles on the series finale of The Bob Newhart Show

    01:58

    Producers

    Glen and Les Charles on producing Phyllis and the last season of The Bob Newhart Show

    01:38

    Glen and Les Charles on being executive producers on Cheers

    00:46

    Show Creators

    Glen and Les Charles on being their own bosses on Cheers and their initial plan for the series

    01:51

    Writers

    Glen Charles on beginning to write with his brother, Les

    05:15

    Glen and Les Charles on the atmosphere in the writing room of Taxi

    05:34

    Glen and Les Charles on the writers' room on Cheers

    02:01

    Glen and Les Charles on their writing style

    01:35

    Glen and Les Charles on why Cheers was considered to have sophisticated writing

    00:30

    Comedy Series

    Glen and Les Charles on writing for the MTM show Phyllis and working with MTM's Stan Daniels and Ed. Weinberger

    06:28

    Glen and Les Charles on producing and writing for the last season of The Bob Newhart Show

    08:41

    Glen and Les Charles on producing and head-writing for Taxi

    11:28

    Glen and Les Charles on the writing process and writers on Taxi; on casting the show and working with the actors

    16:53

    Glen and Les Charles on Andy Kaufman joining the cast of Taxi; on specific episodes of Taxi

    11:13

    Glen and Les Charles on the creation of Cheers, setting the show in Boston, and creating the main characters

    09:20

    Glen and Les Charles on James Burrows' contributions to Cheers; on being their own bosses on Cheers and their initial plan for the series

    08:32

    Glen and Les Charles on the physical comedy between "Sam" and "Diane"; on the writers' room on Cheers; on a typical workweek on Cheers

    04:42

    Glen and Les Charles on casting Kelsey Grammer as "Dr. Frasier Crane"; on Shelley Long's decision to leave Cheers and how her departure affected the show; on Kirstie Alley becoming the female lead

    05:30

    Glen and Les Charles on the Cheers theme song and title design; on the show's initially poor ratings and critical success

    06:30

    Glen and Les Charles on which characters on Cheers changed the most throughout the run of the show; on favorite episodes and filming in front of a live studio audience

    04:58

    Glen and Les Charles on their favorite guest stars on Cheers; on the three-part finale and the surrounding press; on the legacy of Cheers

    11:50

    Christopher Lloyd (actor)

    Glen and Les Charles on the character "Reverend Jim" (played by Christopher Lloyd) on Taxi

    00:37

    Glen and Les Charles on the Taxi episode that re-introduced "Reverend Jim"

    02:12

    Kirstie Alley

    Glen and Les Charles on Kirstie Alley becoming the female lead ("Rebecca Howe") on Cheers after Shelley Long's departure

    01:47

    David Angell

    Glen and Les Charles on David Angell joining the writers' room on Cheers

    00:16

    Glen and Les Charles on giving their blessing to Frasier, a spin-off of Cheers starring Kelsey Grammer

    01:06

    Edgar Bergen

    Glen Charles on seeing Edgar Bergen in Las Vegas

    00:15

    James L. Brooks

    Glen and Les Charles on working with James L. Brooks on Taxi

    01:08

    Glen and Les Charles on the energy James L. Brooks brought to the writing room of Taxi

    00:34

    Glen and Les Charles on the co-creators of Taxi

    00:45

    James Burrows

    Glen and Les Charles on meeting and working with James Burrows

    01:55

    Glen and Les Charles on the Taxi episode that re-introduced "Reverend Jim"

    02:12

    Glen and Les Charles on James Burrows contributions to Cheers

    01:58

    Peter Casey

    Glen and Les Charles on Peter Casey and David Lee joining the writers' room on Cheers

    00:20

    Glen and Les Charles on giving their blessing to Frasier, a spin-off of Cheers starring Kelsey Grammer

    01:06

    John Cleese

    Glen and Les Charles on their favorite guest stars on Cheers - John Cleese

    01:11

    Bill Clinton

    Glen and Les Charles on the three-part finale of Cheers - and writing a cameo for Bill Clinton

    03:32

    Barbara Colby

    Glen and Les Charles on the death of Barbara Colby on Phyllis

    01:34

    Jeff Conaway

    Glen and Les Charles on the character "Bobby Wheeler" (played by Jeff Conaway) on Taxi

    01:18

    Bill Cosby

    Glen and Les Charles on considering Bill Cosby for the role of "Sam Malone" on Cheers, but wanting to go with an unknown actor

    00:51

    Stan Daniels

    Glen and Les Charles on getting hired to write for The Mary Tyler Moore Show a whole year after submitting a spec script

    04:27

    Glen and Les Charles on working with MTM's Stan Daniels and Ed. Weinberger

    02:52

    Glen and Les Charles on the co-creators of Taxi

    00:45

    Ted Danson

    Glen and Les Charles on casting Ted Danson and Shelley Long as the leads on Cheers

    03:36

    Glen and Les Charles on how "Sam" and "Diane" (Ted Danson and Shelley Long) worked together on Cheers

    01:38

    Tony Danza

    Glen and Les Charles on the character "Tony Banta" (played by Tony Danza) on Taxi

    00:56

    Dave Davis

    Glen and Les Charles on co-creator Dave Davis leaving Taxi

    00:29

    Glen and Les Charles on the title sequence of Taxi

    01:38

    Glen and Les Charles on the co-creators of Taxi

    00:45

    Danny DeVito

    Glen and Les Charles on the actors and the casting process for Taxi

    00:57

    Larry Gelbart

    Glen and Les Charles on writing a spec script for M*A*S*H, which was the first script they sold

    05:30

    Jack Gilford

    Glen and Les Charles on the "Honor Thy Father" episode of Taxi, featuring Jack Gilford

    01:14

    Ruth Gordon

    Glen and Les Charles on the "Sugar Mama" episode of Taxi with Ruth Gordon

    00:56

    Kelsey Grammer

    Glen and Les Charles on casting Kelsey Grammer as "Dr. Frasier Crane" on Cheers and the inspiration for that character -- a "Ralph Bellamy" type

    02:39

    Glen and Les Charles on giving their blessing to Frasier, a spin-off of Cheers starring Kelsey Grammer

    01:06

    Woody Harrelson

    Glen and Les Charles on Woody Harrelson coming in as the new bartender on Cheers

    00:27

    Marilu Henner

    Glen and Les Charles on the character "Elaine O'Connor-Nardo" (played by Marilu Henner) on Taxi

    01:43

    Judd Hirsch

    Glen and Les Charles on the actors and the casting process for Taxi

    00:34

    Glen and Les Charles on the character "Alex Reiger" (played by Judd Hirsch) on Taxi

    01:34

    Carol Kane

    Glen and Les Charles on Andy Kaufman teaching Carol Kane to speak "Latka's" native language on Taxi

    00:31

    Andy Kaufman

    Glen and Les Charles on Andy Kaufman's peculiar deal (with Tony Clifton) on Taxi

    04:31

    Glen and Les Charles on Andy Kaufman's character "Latka Gravas" on Taxi

    01:19

    John F. Kennedy

    Glen Charles on JFK's assassination

    02:00

    Cloris Leachman

    Glen and Les Charles on writing for the MTM show Phyllis

    01:12

    Glen and Les Charles on changes made to the MTM show Phyllis

    01:34

    David Lee

    Glen and Les Charles on Peter Casey and David Lee joining the writers' room on Cheers

    00:20

    Glen and Les Charles on giving their blessing to Frasier, a spin-off of Cheers starring Kelsey Grammer

    01:06

    Shelley Long

    Glen and Les Charles on casting Ted Danson and Shelley Long as the leads on Cheers

    03:36

    Glen and Les Charles on how "Sam" and "Diane" (Ted Danson and Shelley Long) worked together on Cheers

    01:38

    Glen and Les Charles on Shelley Long's decision to leave Cheers and how her departure affected the show

    02:02

    Bob Newhart

    Glen and Les Charles on working with Bob Newhart on The Bob Newhart Show

    01:56

    Rhea Perlman

    Glen and Les Charles on the basis of the character "Carla Tortelli" on Cheers

    00:51

    John Ratzenberger

    Glen and Les Charles on the basis of the character "Cliff Clavin" on Cheers

    00:53

    Gene Reynolds

    Glen and Les Charles on writing a spec script for M*A*S*H, which was the first script they sold

    05:30

    Brandon Tartikoff

    Glen and Les Charles on getting a deal at NBC with Brandon Tartikoff to do their own series, Cheers

    00:56

    Grant Tinker

    Glen and Les Charles on Grant Tinker creating a wonderful atmosphere at MTM

    01:30

    Glen and Les Charles on Grant Tinker and how he supported his writers at MTM

    01:33

    Ed. Weinberger

    Glen and Les Charles on getting hired to write for The Mary Tyler Moore Show a whole year after submitting a spec script

    04:27

    Glen and Les Charles on working with MTM's Stan Daniels and Ed. Weinberger

    02:52

    Glen and Les Charles on the co-creators of Taxi

    00:45

    Robin Williams

    Glen and Les Charles on the actors and the casting process for Taxi

    00:35

    All Interviews

    Loading Interviews...