"You have to achieve that moment, when it makes you laugh. You have to get to that moment and you have to work it until you get to that moment. You have to know why it's not working and you have to be able to give the actors, if they have suggestions for how to make it work, you have to listen to them, not dismiss them. It's like clay; you have to form it."

    About This Interview

    In his three-and-a-half-hour interview, James Burrows discusses his early years working as a stage manager under his father, playwright/director Abe Burrows, and outlines his years directing for the stage in regional theater. He recalls his break into television directing, working at MTM Productions on The Mary Tyler Moore Show, and describes directing Fay, The Bob Newhart Show, Laverne & Shirley, and Phyllis. He details working with the cast and creative team behind Taxi, and directing the majority of the series' episodes. Burrows chronicles the eleven-year run of Cheers, which he co-created with Glen and Les Charles, and for which he directed nearly every episode. He shares what he looks for in selecting a pilot to direct and explains what drew him to directing the pilot episodes of Night Court, NewsRadio, and 3rd Rock From the Sun. He talks of working on the early seasons of Frasier, Friends, and Caroline in the City, and speaks of the joy of being the sole director of the hit series Will & Grace. Gary Rutkowski conducted the interview on December 17, 2003 in Studio City, CA.

    All views expressed by interviewees are theirs alone and not necessarily those of the Television Academy.
    People Talking About ...
    Thumbnail of James Burrows

    James Burrows on the series finale of Cheers

    02:22
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    James Burrows on the theme song and titles to Cheers

    03:44
    Thumbnail of James Burrows

    James Burrows on getting hired to direct Taxi

    02:13
    Thumbnail of James Burrows

    James Burrows on one of the biggest laughs he's ever seen - on Friends

    01:47
    Thumbnail of James Burrows

    James Burrows on why Will & Grace can get away with some of the topics it covers; on being involved with a somehwat political show

    02:32
    Thumbnail of James Burrows

    James Burrows on how he'd like to be remembered

    00:21
    Play Full Interview

    Chapter 1

    On his childhood and early influences; on the nickname Danny DeVito gave him; on his parents' divorce when he was five; on moving from LA to NY; on his father, playwright/director Abe Burrows; on being on Person to Person when he was a child; on meeting celebrities when he was young; on his mother and sister; on his father being called before the House Un-American Activities Committee

    07:56

    On his hobbies as a child; on not wanting to get into show business; on attending Oberlin College and the Yale School of Drama; on moving to LA to be the dialogue coach on a pilot his father had written; on meeting Mel Brooks; on interviewing and returning to the theater; on working on Holly Golightly  

    13:54

    On doing dinner theater; on running a theater in San Diego; on getting his first job on The Mary Tyler Moore Show; on learning multi-camera directing from watching The Bob Newhart Show

    07:03

    Chapter 2

    On watching The Bob Newhart Show and The Mary Tyler Moore Show; on learning from Jay Sandrich on The Mary Tyler Moore Show; on his first time directing The Mary Tyler Moore Show; on directing The Bob Newhart Show; on directing more episodes of The Mary Tyler Moore Show

    17:06

    On directing Phyllis; on directing Lou Grant; on directing a pilot for Steven Bochco; on on directing Laverne & Shirley; on directing for the short-lived sitcom Fay  and Rob Reiner's Free Country; on learning a lot about directing from Rob Reiner

    11:41

    Chapter 3

    On getting hired to direct Taxi; on having the same agent for over 30 years; on the cast and opening sequence of Taxi; on the challenges of being the series director of Taxi;  on meeting up again with Les and Glen Charles; on the writers and specific episodes of Taxi

    16:57

    On Andy Kaufman's "Latka" and "Tony Clifton" on Taxi; on Danny DeVito's "Louie De Palma"; on the four camera setup on Taxi; on the cancellation of Taxi; on forming a production company with Les and Glen Charles

    11:47

    Chapter 4

    On the origin of Cheers; on casting the lead roles on Cheers; on NBC Executives being concerned about Cheers being set in a bar; on the look of the bar

    12:01

    On "Norm's" position in the bar; on casting George Wendt as "Norm"; on casting "Coach" and "Cliff Clavin" on Cheers; on the theme song and titles to Cheers; on a typical workweek on Cheers; on keeping the energy up; on the writers' room on Cheers; on the ratings the first season; on winning Emmys and feeling like the show was a hit

    17:31

    Chapter 5

    On Cheers winning Emmys and gaining in popularity; on specific episodes of Cheers; on Kelsey Grammer as "Frasier Crane" on Cheers; on Shelley Long leaving and Kirstie Alley joining the cast of Cheers; on "Woody" getting maried

    14:54

    On casting Woody Harrelson as "Woody" on Cheers; on memorable guest stars on Cheers; on the series finale; on the legacy of Cheers; on Frasier; on working with Kelsey Grammer; on Frasier's farcical elements

    13:10

    Chapter 6

    On guest stars on Frasier; on the popularity of the show; on directing Friends and knowing it would be a hit; on the ensemble cast of Friends; on one of the biggest laughs he's ever seen - on Friends; on bonding with the cast in Las Vegas 

    15:37

    On leaving Friends for Caroline in the City  - a show from his production company, Three Sisters; on Union Square and Will & Grace; on the humor and diversity on Will & Grace

    44:04

    Chapter 7

    On the characters of "Jack" and "Karen" on Will & Grace; on guest stars on the show; on directing every episode of Will & Grace;  on how Will & Grace has been perceived in the gay community; on where the show was headed at that time; on how he selects which pilots he will do; on working on the pilots of many successful series

    14:04

    On wishing The Goodbye Girl had become a successful series; on his proudest career achievement; on advice to aspiring directors; on making cameos in shows he directs; on how he'd like to be remembered

    04:18

    3rd Rock From the Sun

    James Burrows on working on the pilot of 3rd Rock From the Sun

    01:48

    Bob Newhart Show, The (1961-62)

    James Burrows on learning multicamera directing from watching The Bob Newhart Show

    01:25

    James Burrows on directing The Bob Newhart Show

    04:44

    Caroline in the City

    James Burrows on leaving Friends for Caroline in the City

    02:35

    Cheers

    James Burrows on the origin, casting, and typical workweek of Cheers

    29:32

    James Burrows on the rising popularity of Cheers and some memorable episodes

    21:30

    James Burrows on the "Showdown" episode of Cheers in which Sam's brother appears -- a two-part episode -- and "Sam" and "Diane" kiss at the end

    02:13

    James Burrows on Shelley Long's last episode of Cheers  

    00:37

    James Burrows on his favorite epiosde of Cheers

    01:12

    James Burrows on Kirstie Alley joining the cast of Cheers

    06:29

    James Burrows on the series finale of Cheers

    02:22

    James Burrows on guest stars on Frasier and some crossover actors from Cheers

    01:01

    Cheers: "Diane's Perfect Date"

    James Burrows on his favorite epiosde of Cheers

    01:12

    Cheers: "One for the Road"

    James Burrows on the series finale of Cheers

    02:22

    Cheers: "Showdown"

    James Burrows on the "Showdown" episode of Cheers in which Sam's brother appears -- a two-part episode -- and "Sam" and "Diane" kiss at the end

    02:13

    Dharma & Greg

    James Burrows on working on the pilot of Dharma & Greg

    00:18

    Fay

    Director James Burrows on directing for the short-lived sitcom Fay

    00:42

    Frasier

    James Burrows on Cheers spin-offs: Frasier

    06:36

    James Burrows on guest stars on Frasier and some crossover actors from Cheers

    04:44

    James Burrows on "My Coffee With Niles" episode of Frasier

    00:51

    Frasier: "My Coffee with Niles"

    James Burrows on "My Coffee With Niles" episode of Frasier

    00:51

    Free Country

    James Burrows on directing Free Country

    02:02

    Friends

    James Burrows on directing Friends  and knowing it would be a hit; on the cast

    10:53

    George & Leo

    James Burrows on working on the pilot of George & Leo

    00:14

    Goodbye Girl, The

    James Burrows on wishing The Goodbye Girl had become a successful series

    02:06

    Hogan Family, The aka Valerie

    James Burrows on working on the pilot of Valerie

    00:27

    Jesse

    James Burrows on working on the pilot of Jesse

    00:16

    Laverne & Shirley

    James Burrows on directing Laverne & Shirley

    03:01

    Lou Grant

    James Burrows on directing Lou Grant

    01:21

    Mary Tyler Moore Show, The

    James Burrows on getting his job on The Mary Tyler Moore Show  

    04:18

    James Burrows on learning from Jay Sandrich on The Mary Tyler Moore Show

    03:51

    James Burrows on his first time directing The Mary Tyler Moore Show

    07:04

    James Burrows on directing more episodes of The Mary Tyler Moore Show

    01:27

    NewsRadio

    James Burrows on working on the pilot of NewsRadio

    01:05

    Night Court

    James Burrows on working on the pilot of Night Court

    00:50

    Person to Person

    James Burrows on being on Person to Person when he was a child

    01:22

    Phyllis

    James Burrows on directing Phyllis

    03:59

    Taxi

    James Burrows on getting his nickname "Beads" from Danny DeVito

    00:56

    James Burrows on getting hired to direct Taxi; on the cast

    03:33

    James Burrows on the opening sequence of Taxi

    01:19

    James Burrows on the challenges of being the series director of Taxi

    02:40

    James Burrows on the writers of Taxi

    02:45

    James Burrows on "Latka" getting married on Taxi

    02:25

    James Burrows on directing Taxi

    25:44

    Two and a Half Men

    James Burrows on working on the pilot of Two And a Half Men

    00:38

    Veronica's Closet

    James Burrows on working on the pilot of Veronica's Closet

    00:13

    Will & Grace

    James Burrows on directing and casting Will & Grace

    04:46

    James Burrows on the humor and jokes on Will & Grace

    05:50

    James Burrows on the cast of Will & Grace ;  on how Will & Grace has been perceived in the gay community; on the then-future of the show

    06:10

    Wings

    James Burrows on working on the pilot of Wings

    00:25

    Censorship / Standards & Practices

    James Burrows on NBC Executives being concerned about Cheers being set in a bar

    01:46

    James Burrows on Standards and Practices having issues with some jokes on Will & Grace

    03:18

    Characters & Catchphrases

    James Burrows on Andy Kaufman's "Latka" and "Tony Clifton" on Taxi

    05:49

    James Burrows on Danny DeVito's "Louie De Palma" on Taxi

    00:59

    James Burrows on casting George Wendt as "Norm" on Cheers

    01:44

    James Burrows on casting "Cliff Clavin" on Cheers

    00:58

    Emmy Awards

    James Burrows on Cheers  winning Emmys and feeling like the show was a hit

    02:17

    James Burrows on Cheers winning Emmys

    01:35

    Historic Events and Social Change

    James Burrows on why Will & Grace can get away with some of the topics it covers; on being involved with a somewhat political show

    02:32

    James Burrows on Standards and Practices having issues with some jokes on Will & Grace

    03:18

    James Burrows on how Will & Grace has been perceived in the gay community

    00:34

    Hollywood Blacklist

    James Burrows on his father being called before the House Un-American Activities Committee

    01:01

    Industry Crossroads

    James Burrows on his father being called before the House Un-American Activities Committee 

    01:01

    LGBTQIA+

    James Burrows on why Will & Grace can get away with some of the topics it covers; on being involved with a somewhat political show

    02:32

    James Burrows on Standards and Practices having issues with some jokes on Will & Grace

    03:18

    James Burrows on how Will & Grace has been perceived in the gay community

    00:34

    Pop Culture

    James Burrows on Andy Kaufman's "Latka" and "Tony Clifton" on Taxi

    05:49

    James Burrows on Danny DeVito's "Louie De Palma" on Taxi

    00:59

    James Burrows on casting "Cliff Clavin" on Cheers

    00:58

    James Burrows on casting George Wendt as "Norm" on Cheers

    01:44

    Representation on Television

    James Burrows on why Will & Grace can get away with some of the topics it covers; on being involved with a somewhat political show

    02:32

    James Burrows on Standards and Practices having issues with some jokes on Will & Grace

    03:18

    James Burrows on how Will & Grace has been perceived in the gay community

    00:34

    Television Industry

    James Burrows on his father being called before the House Un-American Activities Committee

    01:01

    James Burrows on NBC Executives being concerned about Cheers being set in a bar

    01:46

    James Burrows on Standards and Practices having issues with some jokes on Will & Grace

    03:18

    James Burrows on working on the pilot of NewsRadio

    01:05

    Directors

    James Burrows on attending the Yale School of Drama and wanting to become a director

    01:49

    James Burrows on learning from Jay Sandrich on The Mary Tyler Moore Show

    03:51

    James Burrows on directing every episode of Will & Grace

    01:30

    Comedy Series

    James Burrows on getting his job on The Mary Tyler Moore Show  

    04:18

    James Burrows on his first time directing The Mary Tyler Moore Show

    07:04

    James Burrows on directing Laverne & Shirley

    03:01

    James Burrows on directing The Bob Newhart Show

    04:44

    James Burrows on the challenges of being the series director of Taxi

    20:52

    James Burrows on the origin, casting, and typical work week of Cheers

    29:32

    James Burrows on memorable episodes of Cheers; on Shelley Long leaving and Kirstie Alley joining the cast

    21:30

    James Burrows on the Cheers spin-off, Frasier

    06:36

    James Burrows on Will & Grace

    10:36

    James Burrows on directing Friends and knowing it would be a hit; on the cast

    10:53

    James Burrows on working with Lea Thompson on Caroline in the City

    02:35

    James Burrows on the cast of Will & Grace ;  on how Will & Grace has been perceived in the gay community; on the then-future of the show

    06:10

    Christopher Lloyd (actor)

    James Burrows on the cast of Taxi

    00:27

    James Burrows on "Latka" getting married on Taxi

    02:25

    James Burrows on Christopher Lloyd

    01:20

    Edward Albee

    James Burrows on meeting celebrities when he was a child

    00:42

    James Burrows on working on Holly Golightly  

    04:46

    Kirstie Alley

    James Burrows on Kirstie Alley joining the cast of Cheers

    06:29

    Jennifer Aniston

    James Burrows on the ensemble cast of Friends

    03:19

    James Burrows on Jennifer Aniston's hairstyle becoming a phenomenon

    01:33

    Lauren Bacall

    James Burrows on meeting celebrities when he was a child

    00:42

    Steven Bochco

    James Burrows on directing a pilot for Steven Bochco

    00:33

    Mel Brooks

    James Burrows on meeting Mel Brooks

    00:35

    James L. Brooks

    James Burrows on getting hired to direct Taxi

    02:13

    James Burrows on loving the script for Taxi

    02:17

    James Burrows on the writers of Taxi

    02:10

    Abe Burrows

    James Burrows on his father, playwright/director Abe Burrows

    05:31

    James Burrows on his father being called before the House Un-American Activities Committee

    01:01

    James Burrows on learning from his father

    01:11

    Dick Cavett

    James Burrows on memorable guest stars on Cheers

    01:22

    Richard Chamberlain

    James Burrows on working on Holly Golightly  

    02:52

    Glen Charles

    James Burrows on forming a production company with Les and Glen Charles

    00:48

    James Burrows on meeting up again with Les and Glen Charles, co-creators of Cheers

    05:10

    James Burrows on the writers room on Cheers

    01:15

    James Burrows on the origin of Cheers and the characters "Sam Malone" and "Diane Chambers"

    03:40

    James Burrows on considering Bill Cosby to play "Sam Malone" on Cheers [Editor's note: According to Glen and Les Charles in their 2003 interviews, NBC suggested Bill Cosby, but they preferred to cast a less well-known actor]

    00:49

    James Burrows on the Cheers spin-off, Frasier

    02:15

    Les Charles

    James Burrows on forming a production company with Les and Glen Charles

    00:48

    James Burrows on meeting up again with Les and Glen Charles, co-creators of Cheers

    05:10

    James Burrows on the writers room on Cheers

    01:15

    James Burrows on the origin of Cheers and the characters "Sam Malone" and "Diane Chambers"

    03:40

    James Burrows on considering Bill Cosby to play "Sam Malone" on Cheers [Editor's note: According to Glen and Les Charles in their 2003 interviews, NBC suggested Bill Cosby, but they preferred to cast a less well-known actor]

    00:49

    James Burrows on the Cheers spin-off, Frasier

    02:15

    John Cleese

    James Burrows on memorable guest stars on Cheers

    01:22

    Nicholas Colasanto

    James Burrows on casting "Coach" on Cheers

    01:49

    Jeff Conaway

    James Burrows on the cast of Taxi

    00:27

    Bill Cosby

    James Burrows on considering Bill Cosby to play "Sam Malone" on Cheers [Editor's note: According to Glen and Les Charles in their 2003 interviews, NBC suggested Bill Cosby, but they preferred to cast a less well-known actor]

    00:49

    Courteney Cox

    James Burrows on the ensemble cast of Friends

    03:19

    David Crane

    James Burrows on meeting Friends creators David Crane and Marta Kauffman

    00:48

    Matt Damon

    James Burrows on guest stars on Will & Grace

    01:23

    Stan Daniels

    James Burrows on loving the script for Taxi

    02:17

    Ted Danson

    James Burrows on the origin of Cheers and the characters "Sam Malone" and "Diane Chambers"

    01:58

    James Burrows on casting Cheers

    04:29

    Tony Danza

    James Burrows on the cast of Taxi

    00:27

    Dave Davis

    James Burrows on loving the script for Taxi

    02:17

    James Burrows on Dave Davis wanting to shoot with four cameras on Taxi

    01:14

    Danny DeVito

    James Burrows on getting his nickname "Beads" from Danny DeVito

    00:56

    James Burrows on Danny Devito on Taxi

    00:31

    James Burrows on "Latka" getting married on Taxi

    02:25

    James Burrows on Danny DeVito's "Louie De Palma" on Taxi

    00:59

    Joan Fontaine

    James Burrows on first seeing The Mary Tyler Moore Show when directing Joan Fontaine 

    04:18

    Kelsey Grammer

    James Burrows on Kelsey Grammer as "Frasier Crane" on Cheers

    01:44

    James Burrows on the Cheers spin-off, Frasier

    03:35

    Woody Harrelson

    James Burrows on casting Woody Harrelson as "Woody" on Cheers

    01:44

    Sean Hayes

    James Burrows on casting Will & Grace

    02:10

    Marilu Henner

    James Burrows on the cast of Taxi

    00:27

    Judd Hirsch

    James Burrows on the cast of Taxi

    00:27

    James Burrows on working on the pilot of George & Leo

    00:14

    Marta Kauffman

    James Burrows on meeting Friends creators David Crane and Marta Kauffman

    00:48

    Andy Kaufman

    James Burrows on "Latka" getting married on Taxi

    02:25

    James Burrows on Andy Kaufman's "Latka" and "Tony Clifton" on Taxi

    05:49

    Lisa Kudrow

    James Burrows on Lisa Kudrow being cast as the original "Roz" on Frasier

    01:06

    James Burrows on the ensemble cast of Friends

    03:19

    Cloris Leachman

    James Burrows on directing Phyllis

    03:59

    John Lithgow

    James Burrows on working on the pilot of 3rd Rock From the Sun

    01:48

    Shelley Long

    James Burrows on casting Cheers

    04:29

    Chuck Lorre

    James Burrows on working on the pilot of Dharma & Greg

    00:18

    James Burrows on working on the pilot of Two And a Half Men

    00:38

    Garry Marshall

    James Burrows on directing Laverne & Shirley

    03:01

    Penny Marshall

    James Burrows on directing Laverne & Shirley

    03:01

    Groucho Marx

    James Burrows on meeting celebrities when he was a child

    00:42

    Eric McCormack

    James Burrows on casting Will & Grace

    02:10

    Debra Messing

    James Burrows on directing and casting Will & Grace

    04:46

    James Burrows on casting Will & Grace

    02:10

    Robert Moore

    James Burrows on learning multicamera directing from watching The Bob Newhart Show

    01:25

    Mary Tyler Moore

    James Burrows on working on Holly Golightly  

    04:46

    James Burrows on getting his job on The Mary Tyler Moore Show  

    04:18

    James Burrows on learning from Mary Tyler Moore on The Mary Tyler Moore Show

    00:21

    James Burrows on his first time directing The Mary Tyler Moore Show

    07:04

    Megan Mullally

    James Burrows on directing and casting Will & Grace

    04:46

    Edward R. Murrow

    James Burrows on being on Person to Person when he was a child

    01:22

    Bob Newhart

    James Burrows on directing The Bob Newhart Show

    04:44

    James Burrows on working on the pilot of George & Leo

    00:14

    Tom Patchett

    James Burrows on directing The Bob Newhart Show

    02:39

    Matthew Perry

    James Burrows on the ensemble cast of Friends

    03:19

    David Hyde Pierce

    James Burrows on working with David Hyde Pierce as "Niles Crane" on Frasier

    01:32

    Sydney Pollack

    James Burrows on guest stars on Will & Grace

    01:23

    Tom Poston

    James Burrows on directing The Bob Newhart Show

    04:44

    John Ratzenberger

    James Burrows on casting "Cliff Clavin" on Cheers

    00:58

    Rob Reiner

    James Burrows on directing Free Country and learning from Rob Reiner

    02:02

    James Burrows on getting hired to direct Taxi

    02:13

    Paul Sand

    James Burrows on running lines with comic Paul Sand

    00:34

    Jay Sandrich

    James Burrows on learning from Jay Sandrich on The Mary Tyler Moore Show

    03:51

    Jay Tarses

    James Burrows on directing The Bob Newhart Show

    02:39

    Brandon Tartikoff

    James Burrows on NBC Executives agreeing with his casting choices for Cheers

    01:04

    Lea Thompson

    James Burrows on working with Lea Thompson on Caroline in the City

    02:35

    Grant Tinker

    James Burrows on geting to know Mary Tyler Moore and Grant Tinker while working on Holly Golightly  

    01:54

    James Burrows on getting his job on The Mary Tyler Moore Show  

    04:18

    James Burrows on his first time directing The Mary Tyler Moore Show

    10:55

    James Burrows on NBC Executives agreeing with his casting choices for Cheers

    01:04

    Ed. Weinberger

    James Burrows on loving the script for Taxi

    02:17

    George Wendt

    James Burrows on casting George Wendt as "Norm" on Cheers

    01:44

    Cindy Williams

    James Burrows on directing Laverne & Shirley

    03:01

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